Privacy Policy

Nevada Laser Clean LLC

Effective Date: August 18, 2026

Nevada Laser Clean LLC (“Nevada Laser Clean,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, by phone, by email, through service inquiries, and through our text messaging program.

This Privacy Policy explains what information we collect, how we use it, how we protect it, when it may be disclosed, and the choices available to you.

By using our website or providing information to Nevada Laser Clean LLC, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Contact Information

  • First and last name

  • Business or company name

  • Mailing or service address

  • Email address

  • Telephone number

  • Mobile telephone number

Service and Customer Information

  • Information you provide when requesting a quote or service

  • Description of the property, equipment, surface, or restoration project

  • Photos, videos, or other files you voluntarily provide

  • Scheduling and appointment information

  • Communications and correspondence between you and Nevada Laser Clean

Website and Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser and device information

  • Pages visited

  • Date and time of visits

  • Referring website or page

  • General website usage information

We may use cookies or similar technologies for website functionality, analytics, security, and improving our website.

Mobile Phone Numbers and SMS Information

If you voluntarily provide your mobile telephone number and affirmatively consent to receive text messages from Nevada Laser Clean, we may collect and retain:

  • Your mobile telephone number

  • Your SMS consent status

  • The date, time, and method of your consent

  • Records of SMS opt-in, opt-out, and HELP requests

  • Records reasonably necessary to administer and document our text messaging program

2. How We Use Personal Information

We may use personal information to:

  • Respond to inquiries and requests for information

  • Provide quotes, estimates, scheduling, and customer service

  • Provide and manage our laser cleaning and restoration services

  • Communicate with customers regarding appointments, projects, invoices, and services

  • Send text messages when you have provided the required consent

  • Respond to SMS STOP and HELP requests

  • Maintain records of SMS consent and preferences

  • Improve our website, services, and customer experience

  • Process payments and administer customer accounts

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable laws and legal obligations

  • Protect the rights, property, safety, and security of Nevada Laser Clean, our customers, and others

We will only use your mobile number for SMS communications consistent with the consent you provided and the purposes described when you opted in.

3. SMS/Text Messaging Privacy

If you voluntarily opt in to Nevada Laser Clean's text messaging program, you consent to receive text messages from Nevada Laser Clean at the mobile number you provided.

Depending on the program and the consent you provide, messages may include customer service communications, appointment or scheduling information, quote or estimate communications, service-related updates, reminders, and other messages described at the time of enrollment.

Your mobile telephone number and SMS consent information will not be sold or shared with third parties for their own marketing purposes.

Nevada Laser Clean LLC does not sell your mobile phone number, SMS opt-in information, or SMS consent records to third parties for marketing purposes.

We may share mobile telephone numbers and SMS-related information with service providers that process information on our behalf and are necessary to operate or deliver our text messaging program, such as an SMS/text messaging platform, telecommunications provider, software provider, or other technology service provider. These service providers may use the information only as necessary to provide services to Nevada Laser Clean and are not authorized to use your mobile information for their own independent marketing purposes.

We may also disclose information when reasonably necessary to comply with applicable law, regulation, legal process, court order, or governmental request, or to protect the rights, safety, and security of Nevada Laser Clean, our customers, or others.

4. SMS Choices

You may stop receiving text messages from Nevada Laser Clean at any time by replying:

STOP

After you send STOP, we may send a confirmation message and will no longer send SMS messages through the applicable program unless you subsequently provide a new affirmative opt-in.

For assistance with our SMS program, reply:

HELP

You may also contact us using the information provided below.

Message and data rates may apply. Message frequency may vary.

Consent to receive text messages is not a condition of purchasing goods or services from Nevada Laser Clean LLC.

5. Sharing of Personal Information

Nevada Laser Clean does not sell personal information for marketing purposes.

We may disclose personal information to trusted service providers who perform services for us, such as website hosting, scheduling, payment processing, communications, information technology, customer relationship management, analytics, and SMS/text messaging services.

These service providers receive only the information reasonably necessary to perform their services and are expected to handle it in accordance with applicable contractual and legal requirements.

We may also disclose information:

  • When you direct us to do so;

  • When necessary to provide a service you requested;

  • To comply with a subpoena, court order, law, regulation, or governmental request;

  • To protect our legal rights or property;

  • To protect the safety of our customers, employees, contractors, or others;

  • In connection with a merger, acquisition, sale, restructuring, financing, bankruptcy, or other business transaction.

Nothing in this Privacy Policy authorizes the sale of your mobile telephone number or SMS consent information to third parties for marketing purposes.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, administer customer relationships, document SMS consent and opt-out requests, resolve disputes, enforce agreements, comply with legal and regulatory obligations, and protect our legitimate business interests.

We may retain SMS consent and opt-out records for as long as reasonably necessary to demonstrate compliance with applicable requirements and ensure that individuals who have opted out are not inadvertently re-enrolled without appropriate consent.

When personal information is no longer reasonably necessary for these purposes, we may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with our business practices and applicable law.

7. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

No method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

8. Your Privacy Rights and Requests

Depending on applicable law, you may request information about the personal information we maintain about you and request correction or deletion of that information, subject to applicable legal exceptions and record-retention requirements.

You may also contact us to request that we stop selling covered personal information, where applicable.

To submit a privacy request, contact:

Nevada Laser Clean LLC
Email: service@nevadalaserclean.com
Phone: 775-593-7773

We may need to verify your identity before completing certain requests in order to protect your information from unauthorized disclosure.

We will respond to verified requests within the time required by applicable law.

9. Nevada Privacy Rights

Nevada law provides certain privacy rights concerning the collection and sale of covered information by covered website operators. Nevada Laser Clean LLC provides a designated contact method for privacy requests.

To submit a request concerning your personal information or the sale of covered information, contact:

service@nevadalaserclean.com

We will process applicable requests in accordance with Nevada law.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can evaluate and, where appropriate, delete the information.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. Nevada Laser Clean LLC is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website or service you access.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy. Your continued use of our website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy to the extent permitted by law.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact:

Nevada Laser Clean LLC
Phone: 775-593-7773
Email: service@nevadalaserclean.com

14. Related Terms and Conditions

Your use of our website, services, and SMS program is also subject to our Terms & Conditions, which are incorporated by reference where applicable.

Please review our Terms & Conditions for additional information regarding our SMS/text messaging program and use of our website and services.